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How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software for Mac OS

Article Number: 000019915 First Published: April 25, 2017 Last Modified: September 12, 2018 Type: Support

Open BlackBerry Desktop Software. Connect the BlackBerry to the computer with a USB cable. If necessary, backup the device data to the computer. Click the Applications icon at the top of the BlackBerry Desktop Software. Click Check for Updates. Click Show Other Versions. Select the current version of BlackBerry Device Software and click Select. The BlackBerry Dynamics Secure Mobility Platform from BlackBerry consists of the BlackBerry Dynamics (BD) SDK services that provide a powerful set of tools to ISV and enterprise developers. It allows them to focus on building their commercial and business apps rather than learning how to secure, deploy and manage those apps. Blackberry usb driver free download - USB Audio ASIO driver, IOXperts USB WebCam Driver, Epson Stylus Color 740 USB Driver, and many more programs. Samsung mobile software. Get this Mac OS. BlackBerry Recovery is an easy-to-use application designed to recover various types of data from BlackBerry phones. Free to try Fireebok Studio Mac OS X 10.10/10.7/10.8/10.9.

Environment

The smartphone you selected is sold by more than one BlackBerry branded licensing partner. Please select which region you purchased the device from. The BlackBerry branded smartphone you selected is manufactured, marketed, sold and supported under a brand licensing agreement with Optiemus Infracom.

  • BlackBerry smartphones running BlackBerry OS (version 4.5 to 7.1)
  • BlackBerry Desktop Software
  • Mac OS

Overview

Warning: The following procedure will delete all data and applications on the BlackBerry smartphone. Back up the data prior to performing this procedure. For instructions, see KB18776.

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Call of duty for macbook. Note: Internet access is required on the computer in order for BlackBerry Desktop Software to locate updates for the BlackBerry smartphone.

To clean reload the BlackBerry Device Software, complete the following steps:

  1. Connect the smartphone to the computer and open the BlackBerry Desktop Software.
    Note: If the smartphone is turned off or in a state where it cannot start up and it is connected to the BlackBerry Desktop Software, a prompt will ask if you would like to Cancel, Repair, or Retry the connection. Select Repair to start the clean reload process.
  2. Click Applications.
    Note: Once the reload process is completed, you can return to this menu and click Install/Remove Applications to reinstall specific applications to the smartphone.
  3. Click Check for Updates >Show Other Versions.
    Note: The Show Other Versions button will be dimmed and unavailable if the connected smartphone does not have any available software updates.
  4. Select the current version of BlackBerry Device Software that is installed on the BlackBerry smartphone and click Select.
  5. Click the arrow next to Reload Options.
  6. Clear the Backup and restore device data and Back up and restore third-party applications check boxes.
  7. Click Reload.

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How to find the MAC address of a Wi-Fi enabled BlackBerry smartphone

Blackberry Device Software Download

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Article Number: 000013233 First Published: April 25, 2017 Last Modified: April 25, 2017 Type: Support

Environment

Overview

To find the Media Access Control (MAC) address of a Wi-Fi enabled BlackBerry smartphone, complete the steps below, according to the version of BlackBerry device software installed on the smartphone:
BlackBerry 10 OS:

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  1. From the home screen select Settings > Network Connections > Wi-Fi > Advanced.
  2. In the Diagnostic Information drop-down, select Device Information.
  3. The Physical Address field displays the MAC address for the smartphone.

BlackBerry OS version 6 to 7.1:

  1. From the home screen, select Setup > Options > Device > Device and Status Information.
  2. The WLAN MAC field displays the MAC address for the smartphone.

BlackBerry Device Software 4.5 to 5.0:

  1. From the home screen, click Options > Status.
  2. The WLAN MAC field displays the MAC address for the smartphone.

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